FAQ
How can I contact AFTR?
You can reach us anytime at aftrsupport@gmail.com. We’ll do our best to respond as quickly as possible.
What is AFTR?
AFTR is a wellness-oriented oral strip designed to fit into modern nightlife and recovery routines. Each strip dissolves directly on the tongue in seconds and comes in a compact, pocket-sized metal case.
How do I use AFTR strips?
Place one strip on your tongue and allow it to dissolve completely.
For best results, use before or during social events, nights out, or whenever you want to support your next-day well-being.
Do not exceed 1 strip per day.
What do AFTR strips taste like?
AFTR features a smooth Mango-Orange flavor.
Are AFTR strips discreet?
Yes. AFTR was designed to fit naturally into your lifestyle. The compact metal case easily fits into your pocket, bag, or car console.
Are AFTR products FDA approved?
No. Statements made about AFTR products have not been evaluated by the Food and Drug Administration. AFTR products are not intended to diagnose, treat, cure, or prevent any disease.
Do you ship internationally?
Yes. AFTR ships internationally to many countries worldwide.
Please note that international orders may be subject to customs duties, import taxes, or additional fees depending on your country’s regulations. These charges are determined by your local customs authority and are the responsibility of the customer.
AFTR is not responsible for customs delays, import fees, or additional charges that may occur once the package arrives in your country.
Where do you ship from?
Orders are fulfilled through our trusted manufacturing and logistics partners in the United States.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, American Express, as well as Shop Pay, Apple Pay, Google Pay, and PayPal where available.
When will my order be processed?
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order ships, you will receive tracking information via email.
How long does shipping take?
Most U.S. orders arrive within 3–7 business days after shipment.
Shipping times are estimates and may vary depending on carrier delays or high-demand periods.
Do you offer free shipping?
Yes. We currently offer free standard shipping on all U.S. orders.
Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible at aftrsupport@gmail.com.
Once an order has been processed or shipped, we may not be able to make changes.
What if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery with:
- your order number
- a description of the issue
- photos of the product and packaging
We’ll review the situation and work to resolve it as quickly as possible.
Can I return opened products?
Due to hygiene and safety reasons, we cannot accept returns on opened or used products.
For more information, please refer to our Return & Refund Policy.
When will I receive my refund?
Approved refunds are typically processed within 5–10 business days back to your original payment method.
Please note that banks and payment providers may require additional processing time.
Who should avoid using AFTR?
If you are pregnant, nursing, under 18, taking medication, or managing a medical condition, please consult a healthcare professional before using AFTR or any dietary supplement.